Payment and shipping

The following conditions apply:

Download products can be downloaded from a link provided by email.
This e-mail with access data to execute the download is sent within 24 hours of the conclusion of the contract (in the case of an agreed advance payment, after the time of your payment instruction).

You can download download products from your customer account.
It will be made available for download within 24 hours of the conclusion of the contract (with an agreed advance payment after the time of your payment instruction).
You will also be informed about the provision by email.

Accepted payment options

- Payment by bank transfer
- Payment by SEPA Direct Debit
- Payment by SEPA Direct Debit
- Payment by credit card
- Payment by PayPal 
- Payment by Sofortüberweisung (via Klarna)


Further details of the payment

When paying by SEPA Direct Debit or by SEPA Direct Debit you authorize us by Issuing a corresponding SEPA mandate to collect the invoice amount from the specified account. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that you have sufficient funds in your account on the announced date.

If you pay by credit card, your credit card account will be charged when the goods are dispatched.


If you have any questions, you will find our contact details on the about page.